Cancellation Policy
We understand that sometimes plans change, and we've crafted a policy that seeks a balance between flexibility for our customers and our operational commitments. Please take a moment to familiarize yourself with our guidelines below. More detailed information follows, ensuring clarity and peace of mind when making changes.
We have instituted the following cancellation policy to ensure that our services remain effective and available to all customers.
Cancellation Fee: We maintain a $50 cancellation fee. This fee is in place due to the administrative effort, scheduling adjustments, and potential opportunity costs associated with canceling an appointment. It applies to all customers and for any reason for cancellation.
Notification: Customers must notify us at least 24 hours before their scheduled appointment to avoid the cancellation fee. If a cancellation is made less than 24 hours before the appointment, the $50 cancellation fee will be charged.
Mode of Payment: The cancellation fee, if applicable, will be charged to the payment method associated with your account. Please ensure that your payment details are up-to-date.
No-Show Policy: Please attend a scheduled appointment with prior notice to avoid a $50 cancellation fee. We appreciate your understanding that our time, like yours, is valuable.
Emergency Cancellation: We understand that sometimes, unexpected events might occur that prevent you from giving a timely cancellation notice. Please get in touch with us as soon as possible; we will review these instances case-by-case.
This cancellation policy is in place to ensure that we can manage our schedules as efficiently as possible and continue to provide high-quality service to all of our customers. Your understanding and compliance with our cancellation policy are greatly appreciated. Please do not hesitate to reach out if you have any questions or need further clarification.